MoveTV Hospitality guest experience on hotel TV and smartphone
Digital guest service. No app required.

Turn every hotel-room TV into a service and revenue channel.

Let guests order, request services, discover offers, and track updates from their own phone — without downloading an app.

No app required

Guests scan a QR code on the TV and continue on their phone without downloading an app.

Real-time interaction

Interact with hotel services in real time, enhancing the guest experience.

Revenue channel

Turn every hotel-room TV into a service and revenue channel.

About MoveTV Hospitality

We build interactive guest-service experiences that connect the hotel-room TV, the guest smartphone, and hotel operations.

Interactive hotel guest experience connecting the room TV and guest smartphone

Turn the Hotel TV Into an Active Guest-Service Channel

MoveTV Hospitality helps hotels make guest services easier to access, easier to manage, and easier to monetize.

Guests start on the hotel-room TV, scan a QR code, and continue on their own smartphone without installing an app. They can order room service, request amenities, discover offers, and track service status in real time.

Request a Pilot
Better Guest Experience

We turn the hotel-room TV into an interactive guest-service touchpoint, helping guests access hotel services quickly and without downloading an app.

Simpler Hotel Operations

Guest requests, room service orders, and service updates can move through one structured digital flow instead of phone calls and manual handoffs.

New Revenue Opportunities

Hotels can surface room service, spa, dining, late checkout, upgrades, and other relevant offers directly during the guest stay.

Hotel guest service is still fragmented

Hotels already have digital screens in every room, but many guest interactions still depend on phone calls, printed information, and disconnected systems.

Lost Revenue Opportunities

Room service, spa, dining, late checkout, and other hotel offers are often difficult to surface at the right moment during the guest stay.

Operational Drag

Simple guest requests still become phone calls, manual handoffs, and repeated follow-ups between reception and hotel teams.

Low App Adoption

Most guests do not want to download another hotel app for a short stay, creating friction before they can access digital services.

Underused In-Room TV

One of the most visible digital touchpoints in the room is still used mainly for passive entertainment instead of guest service.

Guest service modules built on one platform

Start with room service, guest requests, or revenue-driving upsells. Add more modules as your property grows.

01

Room service

Guests browse and order on their phone. Staff receive the order instantly, while the TV and phone show live progress.

02

Guest requests

Towels, housekeeping, amenities, and maintenance requests move from reception calls into a trackable digital workflow.

03

Revenue-driving upsells

Present late checkout, spa, dining, and property offers when they are relevant — directly in the room.

04

AI concierge

Answer common questions, surface hotel services, and help guests explore local options with hotel-approved responses.

05

In-room experiences

Offer short wellness sessions, family-friendly content, and interactive experiences that make the stay more memorable.

06

In-Room Wellness

Offer interactive wellness and movement experiences using the hotel TV as the main screen and the guest smartphone as the controller.

Want to test MoveTV in your hotel?

Start with one property, one or two use cases, and a focused pilot designed to validate real guest and operational value.

From the hotel TV to service in four simple steps.

The TV starts the journey. The guest's smartphone becomes the interaction layer. The hotel receives a structured request.

01

Show the service on TV

The guest sees room service, hotel information, a request option, or a relevant offer directly on the in-room TV.

02

Scan and continue on the phone

The guest scans a QR code and opens a mobile web experience instantly. No app download and no new account are required.

03

Send a structured request

Orders and requests are delivered to the hotel team in a clear digital workflow instead of becoming another phone call.

04

Keep the guest updated

The guest can receive real-time status updates on the phone and TV, from request received to service delivered.

Top Rated

Lightweight Pilot

Start with one property and one use case without rebuilding the entire hotel technology stack.

No App Friction

Guests continue on their own phone through a mobile web experience instead of downloading another app.

Modular by Design

Begin with room service or guest requests, then add upsells, concierge, wellness, and other experiences.

Our Proven Methodology
1
ChooseSelect one high-value use case
2
LaunchDeploy a focused pilot
3
MeasureTrack usage and feedback
4
ExpandAdd more services when proven
What We Bring to the Table
Guest Experience

Deliver seamless, frictionless service interactions from TV to phone.

Operations

Replace phone calls with structured digital requests and workflows.

Revenue

Surface offers and services at the right moment during the stay.

One guest request. Three synchronized screens.

The guest discovers the service on TV, completes the action on their phone, and the hotel team receives it in real time.

Guest sees MoveTV service on hotel TV screen

Hotel TV

Guest completes service order on smartphone

Guest Phone

Hotel staff manages requests in real-time dashboard

Staff Dashboard

Synchronized in real time

Start with one property and one clear use case.

We are looking for hotel partners to test MoveTV Hospitality in a real guest environment. Start small, measure the result, and expand only when the value is clear.

1
Property
1-2
Use Cases
2-4
Weeks
0
Guest Apps to Install

What we validate together

Start with room service or guest requests
Use the hotel TV and the guest's own smartphone
Measure guest adoption and operational feedback
Evaluate revenue and service-efficiency potential

Frequently Asked Questions

Everything hotel teams need to know about the guest experience, pilot setup, and how MoveTV works.

01

What is MoveTV Hospitality?

MoveTV Hospitality is a startup building interactive digital experiences for hotels.

We focus on the space between the hotel-room TV, the guest's smartphone, and hotel services.

Our goal is to turn the in-room TV from a passive entertainment screen into an active guest-service and revenue channel.

02

What problem are you solving?

Guest service in hotels is often fragmented.

Simple requests may still require a phone call to reception. Room service, spa, late checkout, and other offers can be difficult to discover. Guests usually do not want to install another hotel app for a short stay.

At the same time, the TV is one of the most visible digital touchpoints in the room, but in many hotels it is still underused.

We connect these pieces into one simple guest journey.

03

What does MoveTV Hospitality offer?

We provide a lightweight digital layer for hotel guest services.

The guest starts on the TV, scans a QR code, and continues on their own smartphone.

From there, they can interact with hotel services without downloading an app.

Possible experiences include:

  • Room service ordering
  • Housekeeping and amenity requests
  • Spa and restaurant booking
  • Late checkout and other upsells
  • AI-powered hotel concierge
  • Real-time service status updates
  • Interactive in-room wellness experiences
04

How does it work for the guest?

The experience is simple.

The guest sees a service or offer on the hotel-room TV.

Next, they scan a QR code with their phone.

A mobile web experience opens instantly.

The guest places an order or sends a request, and the hotel team receives it in real time.

Status updates can then be shown back to the guest on both the phone and the TV.

05

Do guests need to download an app?

No.

MoveTV Hospitality is designed to work through the guest's existing smartphone browser.

There is no need to create an account or install another hotel app.

06

Do hotels need new hardware?

The goal is to use the infrastructure the hotel already has.

MoveTV Hospitality is designed around the existing in-room TV and the guest's own smartphone.

For a pilot, we aim to keep additional hardware requirements to a minimum.

07

What value does this create for hotels?

We focus on two main areas.

First, revenue.

Hotels can make services such as room service, spa, dining, upgrades, and late checkout easier to discover and purchase.

Second, operations.

Simple guest requests can become structured digital requests instead of phone calls and manual handoffs.

This can help reduce friction for both guests and hotel staff.

08

Is this only for room service?

No.

Room service is one of the easiest use cases to pilot because the value is easy to understand and measure.

But the same platform can support guest requests, concierge services, upsells, bookings, entertainment, wellness, and other in-room experiences.

09

What types of hotels do you work with?

We are currently focused on hotels, resorts, boutique hotels, serviced apartments, and hotel groups looking to improve the digital guest experience.

We are especially interested in properties that want to experiment with new ways to increase guest engagement, service efficiency, and in-room revenue.

10

Can MoveTV Hospitality integrate with existing hotel systems?

Our architecture is designed to support integrations with existing hotel systems.

For early pilots, we can start with a lightweight setup to validate the guest experience first.

More advanced integrations with PMS, POS, CRM, or internal hotel systems can be added based on the needs of the property.

11

Are you looking for pilot hotels?

Yes.

We are currently looking for selected hotels to run early pilots.

A typical pilot can start with one property and one or two use cases, such as room service or guest requests.

The purpose is to measure guest adoption, operational feedback, and commercial potential before expanding the solution.

Test MoveTV Hospitality at your property.

Tell us about your hotel and the guest-service flow you want to improve. We'll suggest a focused pilot around one or two use cases.